Use Chatbots to Improve Your Customer Service

What is a chatbot?

A Chatbot is an artificial Intelligence software that has the ability to engage with users through online conversations. In this article, we’ll see how you can use chatbots to improve your customer service.

This marketing tool is considered a digital assistant to many in the Internet marketing community. This computer program is able to stimulate and process human conversation.

Is a chatbot software right for you?

I would recommend chatbots to anyone who runs an online business and wants to reduce their workload.

This chat bot software offers support while also keeping engagement with the community which you have worked hard to build.

It is essential that your visitor’s questions are answered quickly, and that’s exactly what chatbots aim to do.

Online Marketing is a growing market thus, the tools to help you are as well.

So today, I’m happy to present you a very useful chat software.

Once installed on your website, the technology will be working for you, without having to pay an expense fee for a customer representative to answer your visitors.

All this, thanks to this powerful chat software.

Online chatbots improve your customer service experience

Not only that but, the features provided by this software have even proven to show an increase in engagement and sales.

The quicker you answer a customer, the more prompt he is to purchase your products or services.

So, for example, let’s say you are the owner of a cottage rental and you have a website with rental services. If a client wants to know if pets are allowed to the venue, as soon as he types the question in the chatbot, the software automatically gives out the correct answer.

You as a business owner do not have to be available to answer to the question. They are pre-fabricated answers to common questions.

And the beauty of this thing is that the more specific the user get with his questions the more the arborescence of the answers get. All of that is created with the power of AI (artificial intelligence).

A chatbot application like Chit Chat Chimp has proven to enhance user experience as it embraces the customer service experience.

This is why, you can have a chat bot on your website.

Alternatively, if you prefer answering the calls and questions by yourself (or another live agent), then you can look at this chat software alternative.

But, if you prefer setting up all the answers of your visitor’s most frequently asked questions in a (set it and forget it) manner, then you’ve got to use the software I’m talking about in this post.

Check out a demo of Chit Chat Chimp:

I find Chit Chat Chimp to have a wide variety of features that are user-friendly and a good introduction to the world of Chatbots since a solid video training that comes along to teach you exactly how to use it.

This AI software has features which can most definitely boost your conversions or even create a noticeable difference in your online sales.

How can making more money not be a good thing after all?


That said, here are the main customizable bot features offered through this software:

  1. Support Bots
  2. Sales Bots
  3. Feedback Bots
  4. Training Bots
  5. Ecommerce Bots

As a website owner, Chit Chat Chimp is great investment to save you time and help you better serve your clients.

Something notable about this tool from “Promote Labs” is that setting it up doesn’t require any coding.

Whether you’re just getting started with your online venture, or you’re an experienced online marketer, this tool has some features that will be useful for you.

I think that the 2 most useful ones are

1) Improving customer experience

2) Automating answers to your visitor’s questions

And when a customer is happy and served quickly, he is much more likely to spend money on your website.

In short, this chat software program offers versatility and easy programming making it all worth while for you.

Get your own copy of this chat software.

Best Regards,

Patrick Viana

Online Elites